Help & FAQ
Answers to the most common questions about BillHeron.
Is BillHeron free?
Yes. You can create and download documents for free; free PDFs have a small watermark. Pro removes it and adds unlimited documents, all templates and sync.
Do I need an account?
Not to start: fill in your invoice right away. To download the PDF you sign in with Apple or Google — it takes seconds and your draft is kept.
Will the PDF look like the preview?
Exactly. The preview and the PDF are made from the same template, on white paper, in A4 or US Letter.
Does it sync with the mobile app?
Yes, with Pro. Sign in with the same Apple or Google account in the app and on the web, and your documents, clients and items sync automatically.
Can I change the template or color?
Yes. Pick any template in the editor and set your own accent color. You can change it at any time, also after saving.
Which currencies are supported?
All major currencies. Choose one per document, and set your default currency, date format and number format in Settings.
Can I make my invoice in another language?
Yes. Each document can be in one of 13 languages, independent of the language of the website.
Can I edit a document after downloading it?
Yes. Saved documents are in your dashboard: open one to edit, duplicate, mark as paid or download it again.
How do I delete my account?
In the BillHeron app under Settings → Account → Delete account. This removes your account and all data in the cloud.
Is my data safe?
Your data is stored securely and only you can access it. Drafts stay in your browser until you save them. See our privacy policy for details.
Still have a question? Email us at support@onerack.eu